Search for a subject or speciality to find courses relevant to you. Most of the courses that MCSC provides are free of charge to NHS staff in the Yorkshire and the Humber Region.
Human Factors Awareness for Non-Clinical Staff
This course is aimed at Non-Clinical NHS employees including:
- Admin & Clerical
- Estates & Ancillary
- Service Assistants
Whilst most people see the importance of communication skills when dealing with patients, many may not see the underlying criticality – a strong ability to communicate effectively with individuals from different specialities. Illustrating the importance of human factors, the scenarios provide the opportunity to discuss techniques in-depth during debriefing.