Resource Centre

Human Factors for Health Care Assistants (HCAs) (1, 2 and 3)

Course Information

This course is designed for HCAs involved in direct patient care.  It has specifically been designed with the educational needs of HCAs in mind, highly relevant in this post-Francis era.  This course can be run either at Montagu or in the practitioner’s own clinical area and explores the vital role of the HCA within the health care team, giving opportunity to explore the importance of human factors such as teamwork, communication and declaring the emergency.  Days 2 and 3 build on lessons learned on day 1, which we recommend you attend at least 6 months before undertaking the next course.



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Search for a subject or speciality to find courses relevant to you. Most of the courses that MCSC provides are free of charge to NHS staff in the Yorkshire and the Humber Region.

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